AI-Powered Customer Support

Turn conversations into customers

Connect WhatsApp, Instagram & Messenger. Upload your product docs. Let AI handle support 24/7 with personalized, context-aware responses.

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500+ businesses
4.9/5 rating
Active
AI
Features

Everything you need to scale support

From inbox zero to customer hero. Our platform handles the heavy lifting so you can focus on growing your business.

Multi-Channel Inbox

Unify WhatsApp, Instagram DMs, and Messenger into a single dashboard. No more switching between apps.

Smart Knowledge Base

Upload PDFs, CSVs, Excel files. Our RAG system chunks, embeds, and retrieves relevant info instantly.

Context-Aware AI

AI understands conversation history and your product docs to give accurate, personalized responses.

Custom Instructions

Set your brand voice, special rules, and escalation triggers. The AI adapts to your business.

Real-time Analytics

Track response times, conversation volume, AI accuracy. Make data-driven improvements.

Enterprise Security

End-to-end encryption, SOC 2 compliant, GDPR ready. Your customer data stays protected.

How It Works

Up and running in minutes

No complex setup. No lengthy onboarding. Get your AI support agent live today.

01

Connect Your Channels

Link your WhatsApp Business, Instagram, or Messenger account in seconds. Our secure OAuth flow handles the rest.

02

Upload Product Data

Drop your product catalogs, FAQs, pricing sheets. We parse, chunk, and vectorize everything automatically.

03

Customize Your AI

Set your brand tone, add custom instructions, define escalation rules. Your AI assistant, your rules.

04

Go Live & Monitor

Start handling conversations automatically. Watch analytics in real-time, intervene when needed.

Integrations

Meet customers where they are

Seamlessly connect the platforms your customers already use. One inbox, all conversations.

WhatsApp Business

Connect your WhatsApp Business API

2B+ users

Instagram DMs

Handle Instagram direct messages

1B+ users

Messenger

Facebook Messenger integration

1.3B+ users

Supported document formats

.pdf
.csv
.xlsx
.json
.txt

Ready to transform your support?

Join 500+ businesses using NexusAI to deliver instant, personalized customer support around the clock.

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